Archives: Reviews

“We had a mystery leak! Bottom of the vanity ruined along with baseboards. Turns out it was the toilet seal leaking under the tile. Juelz removed the toilet, investigated by removing some wet baseboards and found the source. I love this kid. Second time he's been out for different things. Courteous, neat, friendly and he gets the job done. Won't hesitate to have him again if we need him. :)”

- Cindy T.

“I couldn’t be happier! Not only was the service on time, but the techs were professional and kind. I need two outdoor spigots replaced along with their corresponding shut off valves. Zack and Rhett were done in an hour! Their price was less than two other quotes I received by more than half! My new go-to company for plumbing and HVAC issues!”

- Michelle H.

“I recently had a leak in my Roman Tub with the faucets. It was a real challenge, but my repair person Juelz F did an outstanding job, going over and above to fix my problem. He really surprised me at how dedicated he is to his job. Thank you Juelz.
Roberta Simko”

- Roberta S.

“Matt always has the time to answer questions. He has been to our home several times….new furnace, new thermostat, air conditioning, and always makes sure that we understand how everything works. We never feel that he is in a rush to simply get the job done and get on to his next job. What a great employee for your company.”

- Joseph D.

“Matt was on time and went right to work.

When he was finished with his inspection and routine maintenance, he explained what he did and that the unit was in good repair today. He also advised me that since it was 20 years old I should start preparing for its eventual replacement.

I highly recommend Raymond Plumbing and HVAC and especially Matt.
I”

- Bob M.

“Juelz.F did the initial estimate and the work and first and foremost, was very professional, polite, and extremely thorough. If and when any more work needs to be done, it will definitely request for him. Thank you very much young man.”

- Christopher C.

“Juelz was very polite and professional, did a great job and cleaned up so well you couldn't even tell he had been here. Everyone at Raymond has been very nice helping us get our leaking water heater replaced. I would highly recommend. :)”

- Cindy T.

“Matt is very knowledgeable and thorough. He did an excellent job.On top of that he was nice and courteous.
He exemplifies the fine service we have enjoyed from Raymond Heating and Plumbing for over 40 years.”

- Bill E.

“Matt was very personable and friendly. More importantly, he was very thorough and did a good job.
We have used Raymond for more than 30 years. They have maintained ac and furnace and installed new ones when it was time. They have quickly and expertly fixed a few plumbing issues too. Highly recommend from our experiences!”

- Richard K.

“Matt did a wonderful job maintaining my air conditioner. He was very friendly, personable, and knowledgeable in answering all my questions.
I was very pleased with his service.”

- Jean W.

“The technician responded quickly and within the window provided, he was professional and worked quickly. We already had an idea what the problem was and provided me the quick fix I need until I’m able to replace my 33 year old system. Very satisfied with the level of service and professionalism and will definitely be working with Raymond when I’m ready to replace my HVAC system.”

- Jessica S.

“Zach and Rhett were at my home this week to complete plumbing work. They replaced a bathroom faucet and repaired leaking seals on the toilet. The work was completed and clean up done. Great job! I will certainly have you back in the future.”

- Tom S.

“Matt came out to service our A/C unit. He was very prompt and polite. Great manners and explained everything that he was working on. He answered all of my questions. He really cares and enjoys what he is doing.
We have been using Raymond's for 10 years now and highly recommend them from Chuck and all of the service repair men. Thank you all for your service.”

- Hope M.

“I cannot say enough good things about our experience. Emily was able to get us a same day appointment and was so accommodating. John M was pleasant and professional and got the repair done quicky.”

- Thomas O.

“From the quoting process with Stephen Powell through completion of the installation of my new furnace and AC by Jason, Steve, & Ethan, Everything was extremely professional. I couldn't be happier with my choice of Raymond Plumbing & Air Conditioning.”

- Rick A.

“Matt provided me a complete explanation of the work he did on the AC unit. He answered all of my questions on the maintenance that he completed. I hope to have him back for the furnace maintenance in the fall!”

- Tom S.

“I recently purchased a Carrier Furnace and Air Conditioner with the help of Stephen Powell. I am very happy with my new items and the entire crew that replaced my old furnace and air conditioner. My new items are excellent and working fantastic. I made a good choice with the help of Stephen Powell, who was very knowledgeable and made my choice easy. Thank you Raymond Plumbing!”

- Roberta S.

“Easy scheduling. Reasonable price. Excellent service, Matt explained everything, took care of needed repair efficiently, respected my home with appropriate shoe coverings, left unit and area clean.”

- Michael S.

“Excellent Service from Zach! He provided efficient service by diagnosing the failure of old and installing my new sump pump quickly & professionally. Great communication & fair pricing. Highly recommend!”

- Pam M.

“Zach came out yesterday in good time and worked diligently on my toilet. Very nice, professional and informative. He has the best work ethics. He’s a people’s person and made me feel comfortable. Love his sense of humor . I would ask for his service again! Thank you for sending Zach. He’s a hard worker and why I say that is because my bathroom is very small and he really out in the work!”

- Patsy P.

“Zach and Rhett were very professional and informative , they explained the problems with my toilet and knew exactly what to do to fix the problems. And I can say I enjoyed talking to them, very nice guys and I love anyone that can make laugh. Nothing like genuine people that you feel you knew them your whole life.”

- Martha and Patsy P.

“Always a good experience with Raymond. Juelz helped us out today. He was professional, friendly and got the job done in no time. Another great experience!”

- Joseph M.

“Had another great experience with Raymond PH&A. This time dealt with Juelz, who repaired a kitchen faucet leak. Juelz was friendly, respectful and professional. He immediately spotted the problem and resolved the issue. He took time to ensure problem was fully remedied & did not rush thru. His patience and attention to detail was exceptional. Juelz demonstrated confidence and an assuredness in his skills. He is an asset to Raymond PH&A and would have a successful career and future in his field. Juelz appears to be committed to performing quality work, building customer trust, and reflecting a positive and professional reputation for Raymond PH&A. Definitely recommend Raymond Plumbing, Heating & Air Conditioning.”

- Betsy S.

“We called Raymond on a Sunday evening 1-25-2026 during a big snow storm. Our furnace went out. The house was getting cold fast. Raymond responded very quickly to get us in touch with someone that was on call. Lu came to look at our furnace. He was very thorough and checked many things. He did get our furnace running. He also showed my husband how to reset our furnace if it goes out again. The next day Raymond called us to get estimates for repair or to replace furnace. Lu talked with us about both decisions. Raymond sent Mike out Monday 1-26-2026 and he gave us options and sent estimates within a few hours of his appointment. Very happy and satisfied with Raymond.”

- Denise F.

“I had a great experience with Juelz. He repaired our water line at the meter, repaired water lines into the shower, and installed our new shower faucet. What really stood out was his attention to detail and positive attitude. It’s clear he is committed to performing quality work and building trust with his customers. I will definitely be calling him again for future plumbing needs.”

- Jean C.

“Always good attention to detail and a fair price. Have used Raymond over 20 years for furnace, AC, plumbing. Zack did a great job with water heater.”

- B P.

“Raymond is the company that originally installed a new furnace, service has always been great, and always provided an honest assessment of needed service. Prices always reasonable and today’s service by Gabe and Matt outstanding, you can’t do better than Raymond.”

- Ken K.

“Excellent Service. They were prompt on arrival. Service person, Gabriel "Gabe" was polite, pleasant, professional, and his attention to detail was exceptional.
Highly recommend the Raymond Plumbing, Heating & Air Conditioning company.
Office phone personnel (do not recall name) was friendly, efficient and ensured timeliness of service.

(Note: As "renter" not owner, could not comment on price, etc.)”

- Betsy S.

“Steve and Jason worked diligently from start to finish. They were very courteous, knowledgeable and highly skilled. They rightfully take pride in their work. Well done!”

- A E.

“From the phone call with Christina, to the repair guys, Gabe and Ethan, I could not be more pleased.
Everyone was in great spirits, knowledgeable, and performed their service with quiet assurance.
There's good, there's pretty good, and then there's great!
I got great service from everyone involved.
(No, I not related to any member of the team! ; – )”

- Chet R.

“i just wanted to say what a great job, Gabe just did on our annual furnace inspection! He was fantastic! He showed up right on time, and was VERY courteous, and knowledgeable. He is a great asset and representative for your company! We always use Raymond, for ALL our heating,airconditioning and plumbing needs, and employees like Gabe,are a MAJOR reason why! WE always recomend Raymond to all!”

- Mike F.

“i just wanted to say what a great job, Gabe just did on our annual furnace inspection! He was fantastic! He showed up right on time, and was VERY courteous, and knowledgeable. He is a great asset and representative for your company! We always use Raymond, for ALL our heating,airconditioning and plumbing needs, and employees like Gabe,are a MAJOR reason why! WE always recomend Raymond to all!”

- Mike F.

“Jason was very professional, knowledgeable and friendly. His work was excellent. I would highly recommend Raymond Plumbing for their services”

- Lois L.

“I wish I could give more than five stars. Juelz was incredible. He was super friendly yet professional. He identified the problem right away and even showed me how to tighten the nut on the shut off. He confidently replaced the outside hose line. He knows what he’s doing (even though he looks young). Don’t judge a book by its cover. I hope I don’t need a plumber again soon, but if I do, I hope it Juelz.”

- Dana S.

“I needed the toilet water valve replaced (very old original valve) and a purchased bidet installed. Juellz and Aaron were efficient, friendly and did the job correctly. Quality work was done..

Raymond Plumbing HVAC has serviced my house for 3 years and I've always been pleased. I highly recommend them!”

- Jacque C.

“Needed my toilet & vanity removed because of new
flooring being installed . Juelz came first thing in
morning to remove them. Flooring was put down
and later that same day he returned to put them
back in. Juelz was courteous,quick & cleaned the area when he was done. Very satisfied!”

- Susan K.

“Sat. July 26, 2025. My AC went on one of the hottest days of the year. I called and was turned over to Adam H. He showed up within 15 minutes and had my AC up and running within 1/2 hr. He was very friendly, very nice and very knowledgeable. I will definitely be using them again and I highly recommend them. I have also used their plumbing services with the same positive outcome.”

- Stacey F.

“My ac unit went out on one of the hottest days and I called and they said they would send someone over soon it was after hours a lil while later the repair man called to let me know he was in a call and would be over as soon as possible, he showed up soon and it was a blown fuse , had to go buy the fuse and returned shortly he was awesome and wonderful person and had my ac going quick, great service Thank you Adam for being so professional and polite, Great worker”

- Wanda C.

“Jason, Jim, and Steve were the technicians who replaced both the air conditioner and furnace in our house during the last two days. They were always on time, very courteous, and extremely professional during the entire process. They worked very well as a team and we were very impressed with their work and final results. They were very knowledgeable and adept at their profession. They explained all details and operation upon completion. Would definitely recommend this company.”

- John G.

“What a nice young man. Very professional and well mannered. Identified our problem areas and quickly resolved them in a timely manner. Thank you Juelz
Joseph S”

- Joseph S.

“John M. just left our home, after doing a FINE air conditioning annual check up for us ! He was fantastic! Extremely profesional and courteous! He truly, is a great asset and representative for your fine organization! We would never use anyone but “Raymond” for all our Heating and Air conditioning needs, and recomend them.. HIGHLY!!”

- mike F.

“Juelz replaced an indoor leaking shutoff valve for an outdoor spigot. Very professional, courteous, and pleasant young man. Also advised on another issue for future scheduling. Great work and attitude.”

- Rafael G.

“Jim lived up to the high standards that I have come to expect after being a customer of Raymond Plumbing for 20 years. The installation was neat and professional. This unit works great!”

- Joni L.

“Our older furnace motor went out on a Saturday morning. I called Raymond’s and Mike came out within two hours and carefully explained what needed to be done. Parts were ordered and came in within a couple of days. Mike came back out and replaced the blower motor and wheel . Now we have heat. Nice people to work with and we would call Raymond’s again.”

- Karen C.

“Our older furnace motor went out on a Saturday morning. I called Raymond’s and Mike came out within two hours and carefully explained what needed to be done. Parts were ordered and came in within a couple of days. Mike came back out and replaced the blower motor and wheel . Now we have heat. Nice people to work with and we would call Raymond’s again.”

- Karen C.

“I have had plumbing repairs made by Mr. Jacob on 3 occasions at my residence. Each and every time, Mr. Jacob has logically reviewed the issue and readily repaired the leak/other with outstanding results. He is logical, respectful of the property and does an excellent job with his repairs. He leaves the job site clean and simply does a very professional job. I would state that Mr. Jacob has excellent expertise in his work focus and is definitely an asset to Raymond Plumbing Heating and Air Conditioning and represents the company with an outstanding rating.”

- David M.

“Gabe was amazing he was timely, respectful and courteous, and knowledgeable in the role he is serving. Gabe provided great customer service and I highly recommend him at Raymond's Plumbing Heating and Air conditioning. Thank you”

- Kristin M.

“I needed a hot water tank and when I called Raymond Plumbing, I spoke with Shelly. She was very respectful and efficient with quoting me a price and when to schedule my install and repair. On the morning of the install, as stated, Shelly called to let me know James was on his way.

Shortly thereafter James arrived. Very impressive, James was also courteous, personable, and respectful. He explained clearly the repair and installation process.

Additionally, he also educated me on proper water temperature, safety features such as the pressure release valve, and what to do in case of an emergency.

I will use Raymond Plumbing again and recommend them for your plumbing needs.”

- Keith H.

“I cannot recommend Raymond Plumbing, Heating & Air Conditioning enough! I give them more than 5 stars, for sure. During this hottest week of the year so far, my AC went out. I called Raymond, and they worked me into their schedule in 24 hours. The technician, John, arrived right on time. He was knowledgeable, courteous, and found the issue right away. Both of the women with whom I spoke (when I called to report the issue and with scheduling the service) were friendly, kind, and caring. I am so grateful that Raymond made it a priority to send a tech as soon as possible — and the cost of service was affordable! If you are looking for an HVAC company, choose Raymond!”

- Angie L.

“Jacob showed up to repair our outdoor faucet. He was able to explain everything that could be wrong, tightened a few nuts and screws and the faucet appears to be fixed (not leaking). He really did a 5-start job explaining things and listening to my concerns. Outstanding job! Should you all ever decide to go forward with a yearly maintenance program for plumbing issues we would definitely be interested.”

- Michael W.

“Nick McCrary was very pleasant and professional. He went out of his way to make sure everything was completed to our satisfaction. Would definitely recommend Raymond Plumbing and Heating.”

- Wanda A.

“My service was excellent. The whole process, from scheduling, estimating, and installation, went smoothly and timely. Jason, my technician, was very helpful and informative throughout the process. I highly recommend Raymond Plumbing and Heating for your project.”

-Jim H.