A major recall has been issued for roughly 5.6 million dehumidifiers that were manufactured overseas by Gree® and Midea® and sold under many popular retail brand names, such as Frigidare, GE, and Kenmore. According to the U.S. Consumer Product Safety Commission (CPSC) hundreds of systems that were manufactured by Gree have reportedly caught on fire and resulted in $19 million in property damage and units manufactured by Midea have caused a reported $4.8 million in property damage.
If you have a dehumidifier that was purchased between January 2005 and August 2013, it’s imperative that you take the following precautions:
1. Locate the Model Number on your Dehumidifier
You can find the model number on a name plate sticker that is usually found on the back, side, or front of the system.
2. Check the Manufacturers’ Websites
Once you know the model number, you can check on the manufacturers’ website to see if it has been recalled. You can also view a list of recalled brands for both Gree and Midea at the bottom of this post.
Gree Recall – Various Retail Brands
Recall Date: November 29, 2016
Call Toll Free at 1-866-853-2802 from 8am-6pm ET Monday – Friday
Or online at greedehumidifierrecall.com
Midea Recall – Various Retail Brands
Recall Date: November 2, 2016
Call Midea at 1-800-600-3055 from 7am-6pm CT Monday – Friday
Or Online at http://us.midea.com/us/Product-Recall-Information.html
Midea – GE & Professional Series Brands
Recall date: January 11, 2011
Call Toll-Free at 1-800-638-2772 from 8am-5pm ET Monday – Friday
Or Online at http://recallverification.com/
3. If you system has been recalled, unplug it immediately!
Next, call the Gree Hotline at 1-866-853-2802 or Midea Hotlines at 1-800-600-3055 or 1-800-638-2772 for further information.
Both Gee and Midea have return and refund processes, so be sure to ask when your call. If your system is apart of the recall, you will be prompted to enter your contact information so they can send you a return kit with the next steps for returning your system and receiving a refund.